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History of CHAP

CHAP grew out of the Access to a Medical Home Initiative that was supported by the Saint Luke’s Foundation and Cuyahoga County in 2008. At that time, the community agreed that it had to take a collaborative approach to ensure uninsured adults had access to the state-of-the-art healthcare that was available in their local community. In 2009, CHAP’s founding partners committed to establishing CHAP as a new 501c3 organization.

The Board of Directors and stakeholders created CHAP’s Access Plan by signing memorandums of understanding. Provider partners and community stakeholders worked together to design and test the Access Plan in 2010 and 2011. During that process, CHAP purchased and customized an electronic eligibility determination software program that can be used by all of its provider partners. The electronic eligibility system allows a primary care provider to enroll a patient at one location and view his or her information at all CHAP provider partner locations. CHAP completed the test phase of the Access Plan and launched electronic eligibility process in April 2012.

After one year of operation, more than 3,200 Cuyahoga County residents received coordinated primary and specialty care as a result of their CHAP membership. Through CHAP’s partnership between primary and specialty care providers, CHAP partner locations provided 4,035 specialty care referrals to members since its inception.

With the changes in the health care landscape due to the Patient Protection and Affordable Care Act and expanded Medicaid in Ohio, CHAP continued its work with provider partners and community stakeholders by connecting consumers to available health coverage products. In August of 2013, CHAP was granted a pivotal opportunity to expand our services and scope in the region. CHAP was invited to join a consortium of grantees led by the Ohio Association of Foodbanks (OAF) to establish enrollment navigator programs in Ohio under the definitions of the ACA. We are honored to be a part of this state-wide consortium and working so closely with our fellow sub-grantees in Northeast Ohio: Asian Services in Action, Inc. and the Carmella Rose Health Foundation.

As part of CHAP’s role as a partnership-based organization, CHAP continues to serve as a community convener for the Northeast Ohio Outreach & Enrollment Council. The NEO O&E Council includes navigators, certified application counselors, in-person assisters, and other community stakeholders interested in a collaborative approach to outreach and enrollment efforts in Northeast Ohio.